MassBay is committed to achieving meaningful online accessibility for all users, including users with disabilities. We follow Accessibility Standards designed to meet the needs of our students, faculty & staff with disabilities. This page is being revised to reflect the changes in Digital Accessibility under Title II taking effect in April, 2026.
As part of its global priority of maintaining a welcome and inclusive community in which to teach and learn, MassBay’s website follows specific federal and state disability standards designed to meet the needs of our students, staff and administrators with disabilities. The College’s web accessibility is regularly tested using leading web accessibility tools, and it is reviewed by users to verify that our website is compliant with applicable standards.
For students seeking accommodations, auxiliary aids or other services, please visit the Accessibility Resources Center webpage. For a full list of support services, visit the Student Resources webpage.
More information can be found by visiting the Commonwealth of Massachusetts Digital Accessibility Requirements webpage.
Email us webmaster@massbay.edu.
Some documents on this website are produced in Portable Document Format (PDF). Efforts are currently underway to ensure that all files are produced using the latest version of Acrobat (file conversion software for PDFs), which is the most accessible technology currently available for these types of files. In order to improve viewing of these files, please download the latest version of Adobe Reader™, which is available for free at the Adobe web site.
However, we recognize that even this version does not always work for all users, and therefore alternative accessible formats are provided wherever possible, most commonly through a text or an HTML file.
If any file format prevents you from accessing the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the web page address of the requested material, and the best way to contact you.
We also welcome your questions about this accessibility statement and comments on how to improve the site’s accessibility. Please contact us by email at webmaster@massbay.edu.
Tip: Using the Accessibility Wizard in Word, Excel, PowerPoint, etc. first produces a better result rather than starting with the Adobe Wizard. The Adobe Wizard should be the last step in your process.
Headings help provide an easy way for readers to digest information in chunks. Plus, screen reader users can scan through the headings on the page. Use correct heading levels in a logical order. When you skip heading levels, it can confuse screen reader users. For example, heading 3 should be used after heading 2, and heading 2 should be used after heading 1. When following best practices, heading 3 should not be used right after heading 1. This confuses the screen readers.
Bad example:
Good example:
A hyperlink is a piece of text that links to another file, webpage, or content. Do not type out the URL in your content because the screen reader will read each character and symbol in the link. For example, the screen reader will read https://www.massbay.edu/ as
h-t-t-p-s-colon-forward-slash-forward-slash-w-w-w-dot-massbay-dot-edu-forward-slash. Do not write “Link to” or “Link of” in the hyperlink text because it announces the link automatically when the screen reader comes across a link. Write link text that describes the content of the link target. You can also specify if the link opens in a new window or opens a document.
Do not use:
Please visit our website at https://www.massbay.edu/.
Click here to learn more about our college.
Email us to find out more about the registration process. (The screen reader users will not know if the text links to an email address or contact information page.)
Click here to view the academic calendar.
To access One Login for self service, click here.
Instead, use the following:
Please visit the MassBay website for more information.
Click on the MassBay Community College website to learn more about our college.
Email us at admissions@massbay.edu to find out more about the registration process. (You can type out the email address because when the screen reader reads the link, the user will know it is an email address and expect it to open in a new window when clicked.)
Visit the One Login page to access self service.