If you plan to waive the health insurance fee you should do so at least 24 hours prior to paying your bill to allow the balance to be updated in Bay Navigator.
If a third party is paying your bill, we must receive documentation in writing from the third party prior to the due date. Documentation should be emailed to studentaccounts@massbay.edu. Payments from outside sources will not be reflected on your account until payment is received. Please take this into account when making payments or setting up a payment plan.
If you are receiving financial aid through the FAFSA, ensure that you have accepted any grants and/or loans through your Bay Navigator account via the Financial Aid Award tile.