If you have submitted a photo to have an OneCard ID, you will receive an email from onecard@massbay.edu when it is ready. Please allow 5-7 business days for your request to be processed. Remember, you must present a valid photo ID (driver’s license, Mass ID, or passport) to receive your OneCard.
OneCard Activation Period
- Students: Active for 2 years.
- Faculty/Staff: Active for 4 years.
There is no need to obtain a new OneCard each semester if it is still active.
Contact Us:
Email: onecard@massbay.edu
Wellesley Office: Enrollment Center (room 103)
What is a OneCard?
The OneCard serves as the official identification card of MassBay Community College and is issued to every credit-bearing student and employee. It is the property of the College and should be carried at all times. The card is not transferable and altering or lending it will subject the cardholder to disciplinary action.
The OneCard functions as:
- Basic identification
- Library card
- Requirement for printing or photocopying on campus
- Access pass to the Recreation and Wellness Center
- Ticket for the free campus shuttle
- Key to student discounts from off-campus merchants
Photo Requirements:
Please ensure your photo meets the following requirements. If your submission does not comply, your request will be denied:
- Position: Forward-facing and against a blank background (no side angles).
- Clarity: Well-lit color photo takeing with the last six (6) months.
- Face Visibillity: No designs or objects covering your face or photo.
- Accesories: No sunglasses, hats, hoodies, or head coverings (unless worn for religious purposes).
How to get a OneCard (Student/Staff/Faculty):
To obtain your OneCard, submit a photo to the OneCard system following these steps:
- Click the Link Below: SUBMIT YOUR PHOTO OR ONECARD SERVICE REQUEST to access the GetHelp IT system which is where you will submit a request
- Once logged in select Create Ticket and choose the OneCard tile. This will lead you to complete all requested details for the OneCard Services. Please make sure you upload your photo in the Attachments area.
- Choose the campus in where you would like to pick up your card.
- Please allow 5-7 business days for your request to be processed. Our office will send you an email to your MassBay email address when your OneCard is available to be picked up.
Pick Up Availability:
Please wait to receive an email from our office to your MassBay email for card pick up
Wellesley Hills: Enrollment Center Suite 101
Monday-Friday 9:00am-5:00pm
Framingham: Enrollment Center Suite 110
Monday-Friday 9:00am-5:00pm
Ashland Technology Center: Front Desk
Monday-Friday 7:30am-3:00pm
Submit your photo or OneCard service request →
Tutorial | how to submit your photo or OneCard service request →
Pay for Printing with OneCard
The OneCard is loaded with a $20 credit per semester that can ONLY be used for printing on campus. If you use all of the allowance you may add value as needed.
How to Add Value to your OneCard
https://www.gethelp.massbay.edu/manageprinting →