If you have submitted a photo to have an ID made, you will receive an email from onecard@massbay.edu when it is ready. Please allow 5-7 business days for your request to be processed. Please remember that you must present a valid photo ID (drivers license, Mass ID, passport) to receive your OneCard.
OneCards are active for 2 years, so you do not need to get a new one each semester.
Wellesley Hills: Enrollment Center Suite 101
Suite Hours: Monday-Friday 9:00am-5:00pm
Framingham: Enrollment Center Suite 110
Suite Hours: Monday-Friday 9:00am-5:00pm
Ashland Technology Center: Front Desk
Business hours: Monday-Friday 7:30am-3pm
The OneCard serves as the official identification card of MassBay Community College and is issued to every credit-bearing student and employee. It is the property of the College and should be carried at all times. The card is not transferable and altering or lending it will subject the cardholder to disciplinary action.
Basic identification
Library card
Requirement for printing or photocopying on campus
Access pass to the Recreation and Wellness Center
Ticket for the free campus shuttle
Key to student discounts from off-campus merchants
Click the Link Below: SUBMIT YOUR PHOTO OR ONE CARD SERVICE REQUEST to access the GetHelp IT system which is where you will submit a request
Once logged in select Create Ticket and choose the OneCard tile. This will lead you to complete all requested details for the OneCard Services. Please make sure you upload your photo in the Attachments area.
Choose the desired service and campus in where you would like to pick up your card.
Please allow 5-7 business days for your request to be processed. Our office will send you an email to your MassBay email address when your OneCard is available to be picked up.
Forward facing and against a blank background (no side angles)
No designs or objects covering your face/photo
Well-lit color photo
Taken within the last six (6) months
No sunglasses, hats, hoodies or head coverings (unless worn for religious purposes).