Student Support Quick Links Services

MassBay Virtual Q&A Center

MassBay staff members are available to answer questions and offer real-time virtual support on a wide range of topics:

MassBay Virtual Q&A Center Virtual Visit →

Academic & Transfer Advising

Our academic advising team looks forward to assisting you! We are now meeting in person as well as providing 100% virtual academic advising through our Virtual Advising Center (VAC). Please first visit our webpage for the VAC’s list of services. hours of operation, and contact information:

Virtual Advising Center | Hours, Services, and Contact Info →

Academic Achievement Center

The Academic Achievement Center now open for in-person visits, as well as online, and ready to support students. Join the staff of the AAC during their open hours to make an appointment to meet with a Learning Specialist or Peer Tutor, to take an exam, to drop-in for extra help, to meet with your study group or ask about our services:

Academic Achievement Center | Hours, Services, and Contact Info →

If this is an emergency please contact 911 or call MassBay Public Safety at: 781-239-2222.

MassBay offers a wide variety of resources and support. Please see below for the following additional resources for all students.

Academic Academies/Programs

Automotive Technology Academy

Humanities & Social Sciences Academy

Business Academy

Legal Studies Academy

Education and Human Services Academy

Health Sciences Academy

Science, Technology, Engineering, & Mathematics (STEM)

Academic Success Resources

Academic Achievement Center: Student tutoring, testing, and proctoring services

www.massbay.edu/academics/aac (with access to virtual center)

Email: aac@massbay.edu

Academic Calendar

Academic Calendar

Accommodations — Accessibility Resources

www.massbay.edu/facilities/accessibility (access via the AAC virtual center)

Email: AccessibilityResources@massbay.edu

Blackboard

Blackboard

Course Offerings

Course Offerings

Faculty. Search the campus directory for the contact info of your faculty.

MassBay Directory

Library

www.massbay.edu/library

Email: askalibrarian@massbay.edu

Smart Thinking (on-line tutoring)

How to enroll in Smart Thinking (PDF)

Tutoring

www.massbay.edu/academics/aac (with access to virtual center)

Computers, Technology & Internet Resources

How to use BlackBoard

https://www.gethelp.massbay.edu/blackboard →

Computer Loaner Program: Library offers loaner computers for students

Chromebook Loans at Library →

OneLogin: Access to your email, blackboard, etc

OneLogin →

Home Internet Access

Xfinity for Students →

Eduroam

Eduroam | Access your college from other colleges →

Free access to download the Microsoft Office suite

Free Microsoft Office suite | .edu email addresses only →

MassBay Help Desk

Enter I.T. Help requests here →

Email: helpdesk@massbay.edu

Password Reset

Password and Access Requests →

Student Technology Training

How to use MassBay online tools →

Diversity, Equity & Inclusion Resources

Equity & Inclusion

www.massbay.edu/equity-inclusion

LGBTQ+ Resources

LGBTQ+ Resources

Office of the Chief Diversity Officer

www.massbay.edu/diversity

Policy of Affirmative Action, Equal Opportunity, and Diversity

www.massbay.edu/titleix

Advising, Career and Mentoring Resources

Academic & Transfer Advising

www.massbay.edu/advising (with access to virtual center)

Email: advisingcenter@massbay.edu

Career Services

www.massbay.edu/careers (access to schedule virtual appointments

MassBay Handshake

MassBay Handshake

Mentor Programs

www.massbay.edu/career/mentor

Metrowest College Planning Center

www.metrowestcpc.org

Student Employment

Student Employment

Enrollment Services Resource

Admissions Office

www.massbay.edu/admissions

OneCard

www.massbay.edu/onecard

Registrar’s Office

www.massbay.edu/registrar

Email: registrar@massbay.edu

Transcript Requests

www.massbay.edu/transcriptrequest

Email:registrar@massbay.edu

Financial Resources

Supplemental Support Resources

Childcare Assistance

Childcare Supplemental Support Application

Emergency Resources & Funding

To review specific situations, please email: studentdevelopment@massbay.edu

Food (due date: applications due day after evening add/drop period)

Food Supplemental Support Application

Single Mother

Single Mother Supplemental Support Application

Technology

Technology Supplemental Support Application

Textbook

Textbook Supplemental Application

Transportation (due date: applications due day after evening add/drop period)

Transporation Supplemental Application

Transportation (one-time emergency)

Transportation Supplemental Emergency Application

Financial Resources

Financial Aid Office:

www.massbay.edu/financialaid

Email: finaid@massbay.edu

Childcare Costs Assistance Grant

www.massbay.edu/student/student-resources/childcare-assistance

Emergency Resources & Funding

To review specific situations, please email: studentdevelopment@massbay.edu

Free Application for Federal Student Aid (FAFSA)

www.studentaid.gov

Free FAFSA support | uAspire

Text “massbay” to 857-309-2942

uAspire contact info

Refund Policy

www.massbay.edu/finance/refund

Scholarships

www.massbay.edu/finance/scholarships

Single Mother's Fund

Single Mother's Fund Application

Student Accounts Office

www.massbay.edu/studentaccounts

Email: studentaccounts@massbay.edu

Food, Housing, & Transportation Resources

Food & Housing

Grocery Delivery Scholarship

www.massbay.edu/snacc

Housing at Framingham State University

www.framingham.edu/student-life/residence-life/living-on-campus/massbay/

Housing for students experiencing homelessness

www.massbay.edu/academics/offcampushousing

Off-campus Food & Housing Resource

Off-campus Resource List

On-campus dining services

www.massbay.edu/facilities/dining

MA State Tenant Rights

www.mass.gov/info-details/tenant-rights

Transportation

MassBay Transportation

www.massbay.edu/transportation

How to Get to MassBay

MBTA: Get an Income-Eligible Reduced Fares Card

You may qualify for an income-eligible reduced fares card if you:

Are a Massachusetts resident
Have a government-issued ID
Are between the ages of 18 and 64
Are enrolled in one of the following state assistance programs:
- Emergency Aid to the Elderly, Disabled and Children (EAEDC)
- MASSGrant
- MassHealth CarePlus
- MassHealth Family Assistance
- MassHealth Limited
- MassHealth Standard
- Supplemental Nutrition Assistance Program (SNAP)
- Transitional Aid to Families with Dependent Children (TAFDC)

You’ll need to renew your eligibility every year.

MBTA Reduced Fare Program →

www.massbay.edu/directions