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Students
Home Study Resources
MassBay Community College technology has changed in the past few months. Some changes provide new services and more security, others provide tools and resources for online and remote classwork, and for virtual meetings for school organizations. Please read below and consult course faculty or the Office of Information Technology helpdesk with any difficulties or questions. You can reach the helpdesk by email: helpdesk@massbay.edu
MASSBAY SINGLE SIGN-ON MassBay has moved all services and software, including email, to a single sign-on service called OneLogin. This offers a higher level of convenience and security to faculty, students and staff.
https://www.gethelp.massbay.edu/onelogin →
HOW TO USE WEBEX CONFERENCE SERVICES MassBay provides Webex, an online video-conference tool from Cisco, free of charge to faculty, students, and employees. This is a secure and safe internet software program, which allows people to see and hear each other for meetings and classes online.
https://www.gethelp.massbay.edu/webex →
MASSBAY LIBRARIES MassBay research services are available online. You will need your student ID number to sign in to some of these services, which are scholarly media subscriptions available to enrolled students only. Your OneCard, Library Card, and Student ID numbers are all the same number! You can find this number in Bay Navigator. The MassBay Libraries also offer information and answer questions by phone, email, and live chat.
MassBay Libraries →
How To Look Up your MassBay Student ID in Bay Navigator
- Sign into Bay Navigator.
- Look in the right column of the main landing page of Bay Navigator.
- The column name is MassBay Links.
- Click on the blue link named MassBay Library Card Number.
- The top number, next to “ID:” , is your student number.
- Enter only the number, do not include the “ID:” at the beginning.
CHROMEBOOK LOANER PROGRAM If you lack the equipment to access the internet for meetings, classes, Blackboard Learn, the library — please see the MassBay Chromebook Loaner Program page.
HelpDesk Locations
To contact the IT Helpdesk email helpdesk@massbay.edu or call 781-239-2440.
The office of Information Technology is on the Wellesley Hills Campus, Room 328.
Quick Links
Step-by-Step guide for new or returning students →
https://www.gethelp.massbay.edu/passwordreset →
https://www.gethelp.massbay.edu/open-a-ticket →
Computer Lab Rules →
Computer Lab Hours →
How to Add Value to your OneCard
https://www.gethelp.massbay.edu/manageprinting →
Tutorials and Software Downloads
Student Technology Tutorials →
Video tutorials, handouts, and other information geared to Student success at getting started and using the technology resources available.
MassBay Faculty Staff Services →
Quick links, video tutorials, handouts, and other information about faculty and staff tech resources.
Password Reset Tool →
This tool will help you reset and sync your MassBay Computer account passwords (applies to: MassBay Computer Network, WiFi, Blackboard Learn, MassBay Gmail/Google Apps, Bay Navigator). Note to Employees: PeopleSoft Financials is not affected.
MassBay Wi-Fi →
MassBay maintains three distinct wireless networks across its campuses. They are: MassBay-Guest, MassBay-Student, and MassBay-FacStaff
Anti-virus Software →
MassBay provides antivirus software to students, faculty and staff for use on their personal computers at no cost.
Get MassBayGo, Our Mobile App
All members of the MassBay community are encouraged to download the app.
Those with Apple mobile devices can download the app Apple Store | MassBayGo app →.
MassBayGo Android App on the Google Play Store, click Android | MassBayGo app →.